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Message
Development
A strategic message is a set of statements that prompts a targeted
audience to take an action the organization desires. Such
messages are usually created to prompt a specific action -- such
as having a legislator vote a certain way or having a parent get
a child vaccinated -- or to advance corporate identify. Less
frequently, a strategic message is created to describe a complex
idea.
These are short examples
of situations in which Rebecca Leet & Associates has helped
clients develop messages.
The Ford Foundation
When The Ford Foundation wanted to determine whether three of its
journalism reform projects were similar enough to be presented collectively,
it turned to Rebecca Leet & Associates to develop a way of doing
that. As part of the message development process, Ford and the three
projects discovered not only that they could be jointly described
in a brief message but that they shared the same basic mission,
goals, and target audiences. Ford subsequently awarded Rebecca Leet
& Associates a substantial grant to provide marketing support
services to the projects jointly.
The Center for the Study of Social Policy
The Center for the Study
of Social Policy (CSSP) was launching a radical new approach to
preventing child abuse and neglect in the United States. It
faced three major obstacles: the new approach was a drastic change,
it was complex to explain, and CSSP had no means of implementing
it. To succeed, CSSP needed to persuade early childhood professionals,
state agencies, and child abuse prevention activists to adopt its
approach. Rebecca Leet & Associates worked with CSSP to
develop a series of strategic messages to support its 12-month launch
of the new strategy, and the messaging helped it be more successful,
quickly, than it had even dreamed. When it sought pilot states
to implement the approach, it feared that not even three would volunteer.
In fact, within two years, the approach was being adopted in 21
states, supported by the federal government, and integrated into
national accreditation standards for early childhood centers.
Juvenile
Diabetes Research Foundation International
Juvenile Diabetes Foundation (its name then) had radically restructured
its research program in a highly innovative way in order to accelerate
the rate of breakthroughs on Type 1 diabetes. Unfortunately, no
one except a few scientists understood the change well enough to
explain it to Board members, funders, the news media, and others.
Rebecca Leet & Associates was engaged to do message development
so that all staff would have consistent and persuasive language
with which to "sell" the dramatic new approach. In a series
of three meetings with a Board-staff task force, we helped the organization
identify the most important target markets for its message and create
a 30-word message that explained what it had done, and why, and
how its action would result in faster research progress. We then
helped them develop messages for each audience and a tool to train
affiliates in the use of the core and subset messages. Subsequently,
we were engaged to work with their scientists to create brief, understandable,
descriptive messages of the key discoveries being sought for use
with non-scientific audiences.
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